Important to install to manufacturer's specifications or warranty may be denied. The installation manual will be included in your order confirmation email and you can also find it in this link. Someone needs to be present upon delivery to unload. You will receive a shipping confirmation email that will include a tracking number. The colors on the website are simulated and may vary from the actual product. Additionally, different monitors may display colors differently. If you'd like to order color samples then you can do that through this form. We encourage customers to never “refuse” an order. Even in the rare event that the order is received in really bad shape, as long as it’s signed for damaged on the BOL, we can send you replacement pieces right away. In the case that an order is signed for clear (without damages) you would have 1 week to file claims for concealed damages. If you're not going to do the job right away, please break everything down and inspect everything inside. The BOL only show # of pieces (pallets & boxes). We don’t expect a customer to visually inspect every single item upon delivery but if the BOL says 3 skids and 2 boxes, you should make sure you receive 3 pallets and 2 boxes. If not, sign for it short and in most cases the rest will arrive within a few days.
NO RETURNS/EXCHANGES due to every order being fabricated upon request for specific property.
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The base ingredient is a rigid PVC (polyvinyl chloride) polymer compound with a high level of titanium dioxide (Ti02) pigment for long term, ultraviolet (UV) light resistance and impact modifiers for superior strength. The formulation is similar to that of high quality vinyl siding and windows, which have a proven history of long term durability and structural integrity.
All of our products carry a manufacturer´s residential limited lifetime warranty. The warranty for multi-family and commercial uses is 30 years.
Vinyl Fence Factory products are strengthened with impact modifiers during extrusion and have been tailored to exceed the requirements necessary for performance of the products.
No. Vinyl Fence Factory products contain the ideal amount of non-chalking titanium dioxide (Ti02) and high quality stabilizers, which prevents ultraviolet degradation. All Vinyl Fence Factory products carry the manufacturer´s lifetime warranty against discoloration and have been field proven to maintain their color.
Vinyl Fence Factory has been serving Southern California´s needs for Fencing, Decking, Railings, Gazebos and Patio Covers since 1994.
Vinyl Fence Factory products require a limited amount of maintenance. Under normal conditions this maintenance is in the form of washing the fence to keep it looking new.
As with all exterior products, our fence can become dirty when exposed to the elements. A mild detergent and water should be sufficient to keep your fence or deck railing looking new. For tough stains, soft scrub or baking soda works well. Simple green and super fine steel wool (0000) also works to clean stubborn stains.
Vinyl Fence Factory products are designed to withstand normal wind load. We have engineered wind load tests to 110 mph, without any internal post support. Greater wind load resistance can be accomplished using internal supports.
This is 100% new vinyl with UV inhibitors, stabilizers and impact modifiers throughout the entire product.
We make gates from the same vinyl material used for the fence. Vinyl Fence Factory uses a variety of special techniques to produce strong, long lasting gates.
We can typically make the fence as tall as it needs to be; anywhere from 12 inches to 10 feet.
Although not classified as graffiti proof, vinyl fencing is fairly easy to clean and most graffiti comes off with just a little effort. Often, the graffiti can be removed with simple green detergent and a soft cloth. In more severe cases, use super fine steel wool (0000), either by itself, or with “simple green”? or in extreme cases, use with lacquer thinner and dry with a soft cloth quickly afterwards.